隐私政策的范围

在 Elo Touch Solutions, Inc.（包括我们全球的直接和间接子公司，Elo Touch Solutions International Inc.；Elo Touch Systems Argentina SA；Elo Touch Solutions (Canada) Company；Elo Touch Solutions (Belgium) NV 及其在法国的分公司；Elo Touch Solutions (HK) Limited；Elo Touch Solutions (Mexico), S.de RL de CV；Elo Touch Solutions Servicos e Participacoes Ltda.；Elo Touch Solutions (Shanghai) Limited；Elo Touch Solutions (Singapore) Pte. Ltd. 及其在韩国的分公司；Elo Touch Solutions (Suzhou) Limited；Elo Touch Solutions (Taiwan) Limited；Elo Touch Solutions (UK) Limited 及其在瑞典、西班牙、德国和荷兰的分公司；Sensitive Object, SA；以及 Touch Panel Systems KK）（统称为“Elo”或“我们”），我们承认并尊重您的隐私。本隐私政策（经不时修订，以下简称“本隐私政策”）适用于Elo的域名及其其他关联网站（统称为“网站”）。本政策适用于我们收集和使用客户、供应商以及网站访客（统称为“您”）的个人信息。在本隐私政策中，“个人信息”是指可用于识别个人身份的数据，例如姓名、电子邮件地址或其他联系信息。“个人信息”不包括汇总的匿名信息。

Elo 是一家总部位于美国（“US”）的全球性企业。我们的管理架构和业务流程跨境运营。我们的部分信息技术系统和数据库在美国、欧洲和其他国际办事处之间共享。这意味着您的个人信息可能会跨境传输。如果您位于欧洲经济区（“EEA”）或瑞士，我们对您个人信息的收集和使用将受下文所述的欧盟-美国和瑞士-美国隐私护盾框架（“框架”）的约束。Elo 致力于遵守所有适用于我们与您之间个人信息收集、使用和披露的法律法规，包括适用于 EEA 或瑞士的框架（这些法律统称为“隐私法”）。

收集的信息和收集目的

我们通过以下列出的具体方式收集和使用个人和公司信息：

EloView 用户帐户。

如果您是 EloView 服务（或我们其他使用我们服务器上托管软件的服务）的用户，并且已收到我们客服或销售团队发送的关于使用本网站密码保护部分的登录说明，您可以按照这些说明登录。登录后，您可能会被要求注册，并按照提示提供您的姓名、公司名称、公司地址、公司网站、电子邮件地址和电话号码（“联系信息”），以及您访问本网站的首选密码。此联系信息用于执行您通过本网站请求的操作，例如请求支持、跟踪通过本网站进行的交易、就这些操作与您沟通，以及向您收取服务费用。您的个人信息将在适用的情况下与您公司帐户的任何其他指定管理员用户共享。在隐私法允许的情况下，我们还可能使用您的电子邮件地址向您发送促销信息、调查问卷、产品更新和其他通讯，除非您选择退订此类电子邮件。请参阅下面的“电子邮件的使用和您的选择”，了解如何控制您的联系信息的使用。

付款信息。

某些 Elo 产品和服务（包括 EloView）（例如旨在使您的企业能够接受付款或允许您使用我们的网站进行购买的试用或付费订阅）要求您提供某些信息（例如信用卡信息和账单、送货和电子邮件地址）仅用于启动付款处理。我们不会保留或存储您的信用卡信息。所有付款处理均由指定的第三方支付处理商完成。您提供给我们的用于处理付款的信息将在必要时与我们的支付处理商共享，以完成交易。与此类处理商共享您的个人信息均将遵守隐私法，即处理商将仅在保密的基础上使用您的信息来处理您与我们之间的付款，并且在交易结束后不会保留您的个人信息。

IP 地址。

在您注册本网站时，我们会收集其他信息，例如您的 IP 地址，这些信息在某些司法管辖区可能被视为个人信息。这些信息将用于验证、用户账户验证、追踪您通过本网站进行的交易、安全保障以及其他目的。有关通过本网站自动收集的信息的更多说明，请参阅下文“Cookies”部分。

信息请求和反馈。

本网站包含各种用户界面，允许网站访问者请求有关我们产品和服务的更多信息、使用本网站的功能或向我们提供有关它们的反馈。在每种情况下，都需要提供联系信息，以及有关您的计算机环境和/或行业的信息，以及您的请求或报告的反馈的详细信息。我们使用这些信息是为了响应您的请求，确保我们的软件和服务在您的计算机环境中正常运行，更好地了解我们用户的需求或您的具体问题，与您沟通您的请求和反馈，并执行您通过网站上的各种功能请求的操作。在隐私法允许的情况下，我们还可能使用您的电子邮件地址向您发送促销信息、调查、产品更新和其他通讯，除非您选择退订此类电子邮件。

推荐。

我们会从其他客户、业务合作伙伴或我们产品的经销商处收到新客户和业务合作伙伴的推荐。这些推荐通常仅包含公司名称、联系人姓名和电子邮件地址等业务联系信息。我们会使用这些信息直接联系被推荐的公司，了解他们对我们产品和服务的兴趣。

职位申请人。

本网站包含一个用户界面，您可以通过该界面浏览Elo内部的空缺职位，并直接通过网站申请职位。在这种情况下，我们会收集您的姓名、地址、电子邮件地址、电话号码、首选沟通时间和方式以及您的简历。我们将使用这些信息来评估您的申请并与您沟通职位事宜。在处理您的工作申请时，我们可能会将您的信息发送给信用咨询机构和反欺诈机构，并使用来自这些机构的信息。我们也可能与您之前的雇主分享您的信息，并使用来自他们的信息。

电子邮件通信中的点击 URL。

在本网站上提交您的电子邮件地址，您可能会被添加到我们的邮件列表中，以便接收产品更新、促销和营销信息以及其他通讯，直至您选择退出。在我们的部分电子邮件中，我们会使用“点击链接”链接到由 Elo 或代表 Elo 管理的某些网站。Elo 可能会跟踪点击数据，以协助确定您对特定主题的兴趣，并衡量这些通讯的有效性。如果您不希望以这种方式被跟踪，请勿点击电子邮件中的文本或图形链接。请参阅下文“您的电子邮件使用和您的选择”，了解如何控制您的联系信息的使用。

EloView 产品的使用。

如果您使用我们的 EloView 服务通过我们的托管环境交付和显示您自己的内容，并启用可选的分析功能，我们将收集与设备使用情况相关的数据，以分析您 Elo 设备的有效性和性能。收集的数据包括每分钟设备触摸次数以及设备视野中的人脸数量。图像处理完成后，提取出人脸数量后，图像将被删除。匿名分析数据将与 Google 共享，用于其 Google Analytics 服务（见下文）以及其他类似服务，我们通常会使用这些数据来改进我们的产品和服务。

网络日志。

我们可能会收集有关您如何使用本网站的信息，例如一般人口统计信息、浏览数据和其他匿名信息（例如，浏览的内容、相关传输速率、浏览时长、浏览的页面、最终用户从哪个网站访问我们的网站、IP 地址、浏览器类型以及与访问本网站的设备相关的其他信息、您选择的某些服务或产品信息，或与访问本网站或服务的设备相关的其他信息）。

第三方供应商。

我们可能会收集第三方提供的某些信息，例如用于身份验证的信息、信用核查、财务或信用机构信息（例如企业主的信用评分、信用记录和银行账户信息）以及公开信息。我们使用这些信息来决定是否在产品和服务销售中提供信贷，以及收取欠款。

一般用途。

除了上述对您的个人信息的具体用途外，我们还可能将您的个人信息用于以下目的：

• 与我们的全球附属公司和子公司、顾问和服务提供商开展业务；

• 改进网站和我们的产品和服务；

• 提供和支持我们的服务和产品；

• 执行您请求的交易；

• 进行审计、数据分析和研究；

• 执行我们网站上的销售条款和使用条款、我们的隐私政策以及与您达成的其他协议；

• 防止非法活动，保护或执行我们的权利、财产或客户，并根据隐私法联系适当的当局；以及

• 遵守适用法律（包括隐私法）以及传票或其他强制性法律程序。

请注意，我们将在为您提供服务所需的期限内保留您的个人信息。我们还将根据需要保留您的信息，以便进行备份、存档、审计、防止欺诈、解决争议和故障排除。

Cookie 和基于位置的服务

Elo and certain third-party service providers use cookies, web beacons (clear GIFs, web bugs), and similar technologies to track user activity and collect Site data. We do not combine this data with other collected information including your personal information. Below we describe the technologies used on the Site and in the EloView product, as well as your choices in terms of their use.

Cookies.

"Cookies" are small text files that are stored by your web browser on your computer's hard drive. They allow websites to store such things as user preferences. Websites generally use both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them. While some cookies are strictly necessary to use our website or required for the performance of certain functionalities of our website, other cookies are used for marketing purposes.

We may use cookies to uniquely identify devices and browsers and to track end-user activity on the Site. Our cookies assign a random, unique number to the end-user device. Cookies do not contain information that would personally identify the end-user although we can associate a cookie with any identifying information that is or has been provided to us while visiting our Site. Most browsers allow users to refuse cookies but doing so may impede the functionality of some portions of our Site. Cookies also enable Elo to improve the quality of the Site and services, improve searching functions and results and track trends. Certain web browsers allow end-users to enable "Do Not Track" functionality or to specifically disable cookies through the settings of the browser. Currently, various browsers including Internet Explorer, Firefox, and Safari offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to websites visited by the user about the user's browser DNT preference setting. You may enable or disable those capabilities through the browser of your choice. Elo currently adopts the browsers' DNT signals with respect to the Site. This may result in users having to re-enter data to use a service. Please see your browser settings for cookie preferences and settings.

The cookies used on our site are categorized as follows:

Strictly necessary cookies - let you move around the Site and use essential features like secure areas and shopping baskets. Without these cookies, we may not be able to provide services you have requested. Please note that these cookies do not gather any information about you that could be used for marketing or tracking where you have been on the internet. We use these strictly necessary cookies to enable you to submit information via online forms such as registration forms. Accepting these cookies is a condition of using the full functionality of the Site, so if you prevent these cookies we can't guarantee your use of our Site, or how the security on our Site will perform during your visit.

Performance cookies - collect information about how you use our Site, e.g. which pages you visit and if you experience any errors. These cookies used to help us improve how our Site works, understand what interests our users, and measure how effective our content is. We use performance cookies to provide anonymous statistics on how our Site is used. Some of our performance cookies are managed for us by third parties. We do not allow the third party to use the cookies for any purpose other than those listed above. Accepting these cookies is a condition of using the full functionality of our Site, so if you prevent them we cannot guarantee how our Site will perform for you. Please see the information on our use of Google Analytics.

Functionality cookies - are used to provide services or to remember settings to improve your visit. These cookies are only placed on your hard drive if the related functionality is used.

Server Logs.

Elo servers automatically record information that your browser sends whenever you visit the Site. The server logs may include information such as your web request, IP address, browser type, and language, dates, times, and cookies.

Third Parties.

We may engage third parties to track and analyze Site activity. These third parties may place cookies or web beacons to track user activity on our Site. We use the data collected by such third parties to help us administer and improve the quality of the Site, analyze usage of the Site, and provide a more enhanced user experience on the Site, such as personalizing and delivering relevant offers and content based on user activity on the Site.

Location-Based Services.

Elo and its partners may provide certain features as part of the Service that rely upon device-based location information in order to pre-fill certain fields or supply localized information. To provide such features, Elo may collect, use, transmit, process, and maintain your location data, including the real-time geographic location of your device, and you hereby consent to Elo's collection, use, transmission, processing, and maintenance of such location data to provide such services. Such information may include device ID, device type, and real-time geographic location of your device at the time of your request. You hereby acknowledge that Elo may associate certain personal identifiable information with the location of your device. In addition, we may store your "last known location" on your device, and we collect, maintain, or track your location history. If your location data is transmitted to a partner in order to provide a feature or service, it is passed anonymously and not shared in such a way as to be personally identifiable. Currently, various browsers - including Internet Explorer, Firefox, and Safari - offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to Web sites' visited by the user about the user's browser DNT preference setting. You may enable or disable those capabilities through the browser of your choice. Elo currently adopts the browsers' DNT signals with respect to the Site.

Google Analytics.

Our Site and EloView service use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, described above. The information generated by the cookie regarding your use of the Site is normally transferred to a Google server in the USA and is stored there. As the IP anonymize function is activated on our Site, your IP address will first be shortened by Google within Member States of the European Union or other contracting states of the Agreement on the EEA. Only in exceptional cases will Google transfer the full IP address to a Google server in the USA and will shorten it there. On behalf of Elo, Google will use this information to analyze your usage of our Site, to compile reports on website activities, and to provide further services to the website provider relating to the usage of the Site and the internet. The IP address transferred by your browser within the framework of Google Analytics will not be combined by Google with other data. In case you prevent the storage of cookies by setting your browser software accordingly, you may not be able to fully use all features on this Site. Furthermore, you can prevent collection by Google of the data generated by the cookie and relating to your use of the Site (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in provided under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Social Plug-ins:

To the extent certain third-party website features are available on our Site, the following terms apply:

Facebook. We use Facebook Like / Share button social plug-ins provided by Facebook Inc., to enable our website users to easily "Like" / "Share" content found on our Site, and thereby share this content with their Facebook "Friends." Whenever you view a page of our Site containing such plug-in, your browser establishes a direct connection to the servers operated by Facebook. As a result, the content of the social plug-in is transferred by Facebook directly to your browser and embedded in the website being shown. If you visit our Site while signed into your Facebook user account, information concerning your visit to our Site will be transferred to Facebook and Facebook can assign your visit to our Site to your user account. Please note that a data transfer is triggered already when you visit our Site, irrespective of whether you interact with the plug-in. Information arising from interaction with the Facebook plug-ins (such as by clicking the Facebook "Like" / "Share" buttons or by leaving a comment) will be directly transferred to and stored by Facebook. To prevent this, you must log out of your Facebook account before visiting our Site. Please refer to Facebook's privacy policy at facebook for more information on the purpose and scope of data collection and data analysis undertaken by Facebook as well as your options to modify settings and how to protect your privacy.

Twitter. We use a Twitter plug-in provided by Twitter, Inc., to enable users to easily share content found on our Site by sending a Tweet via their Twitter Account. By using this plug-in, the webpages you viewed will be connected with your Twitter account and disclosed to other users. This includes the sharing of certain information with Twitter. Please see Twitter's privacy policy at twitter for more on the type of information tracked by Twitter via this feature.

YouTube (Videos). We use YouTube plug-ins provided by YouTube (Google, Inc.) to enable you to share content of our Site. Whenever you view a page of our Site containing such plug-in, your browser establishes a direct connection to the servers operated by YouTube and the plug-in is displayed on our website. As a result, YouTube will receive information about which of our Sites you have visited. If you visit our Site while signed into your YouTube user account, then YouTube can assign information concerning your visit to our Site to your user account. Information arising from interaction with the YouTube plug-ins (such as clicking or starting videos or posting a comment) will also be assigned by YouTube to your YouTube user account. To prevent this, you must log out of your YouTube account before visiting our Site. Please refer to the privacy policy of YouTube at youtube for more information on the purpose and scope of data collection and data analysis undertaken by YouTube as well as your options to modify settings and how to protect your privacy.

LinkedIn. We use LinkedIn plug-ins (provided by LinkedIn Corporation) to enable you to share content of our Site. Whenever you view a page of our Site containing such plug-in, your browser establishes a direct connection to the servers operated by LinkedIn and the plug-in is displayed on our website. As a result, LinkedIn will receive information about which of our Sites you have visited. If you visit our Site while signed into your LinkedIn user account, then LinkedIn can assign information concerning your visit to our Site to your user account. Information arising from interaction with the LinkedIn plug-ins (such as by clicking the LinkedIn button) will also be assigned by LinkedIn to your LinkedIn user account. To prevent this, you must log out of your LinkedIn account before visiting our Site. Please refer to the privacy policy of LinkedIn at linkedin for more information on the purpose and scope of data collection and data analysis undertaken by LinkedIn as well as your options to modify settings and how to protect your privacy.

Use of Emails and Your Choices

Where permitted by Privacy Laws, we may use your email address to communicate with you about:

• Your use of the Site, our products and services, and your account;

• Orders you have placed, and to send you receipts and possibly other transactional emails;

• Inquiries or requests that you have made;

• Other notices necessary and specific to you as a subscriber to one of our services and or a product offering, and

• Where permitted by Privacy Laws, we may send you emails to inform you about our products and services, news, promotional activities, and other opportunities that we believe may be of interest to you. If, at any time, you would like to stop receiving these types of promotional e-mails, you may follow the opt-out instructions contained in any such e-mail or contact us as described under "Contact Elo with any Questions" below. Please note, changes may not be effective immediately but will be made as provided under applicable law.

If at any time you wish to discontinue receiving promotional and other non-transactional emails from us, you may either follow the opt-out instructions in the message or contact us as described below under "Contact Elo with any Questions." If you have an account on the Site, you may update your Contact Information with an alternative email address at any time.

Sharing and Disclosure of Information

Unless you have provided us with your consent, Elo does not share, sell, transfer, or otherwise disseminate your personal information to third parties, unless required by law, for the purpose of carrying out your transactions with us; provided that:

• We may share your personal information with our subsidiaries, affiliates, and other related companies for purposes that are consistent with this Privacy Policy;

• Consistent with Privacy Laws, in the event of a corporate transaction such as a sale, merger or reorganization, or of a bankruptcy or similar restructuring involving all or a portion of Elo, we reserve the right to disclose or transfer your personal and corporate information to the non-affiliated third-party acquiring company(ies) and other third parties. In the event of such a sale or transfer, we will use reasonable efforts to direct the transferee(s) to use personal and corporate information you have provided through the Site in a manner that is consistent with this Privacy Policy; and

• In addition, Elo may disclose personal information to third-party vendors and service providers that work with Elo. We will only share personal information to these vendors and service providers to help us carry out the operations described in this Privacy Policy. Examples of third parties we work with are shippers, servicers, information processors, financial institutions, consultants, or business partners. These third parties only have access to personal information that is necessary for them to complete their service, are required to maintain the confidentiality of information they receive from us, and are restricted from using the information for any purposes other than those authorized by us.

Security

We take reasonable physical, technical, and administrative measures designed to protect the security of information that you provide to us. Despite our efforts, no data security measures can guarantee the security of any information you disclose online. We do not make any warranty, express, implied or otherwise, that we will be able to prevent loss, misuse, unauthorized access to, or alteration of personally identifiable information you provide to us.

Third-Party Advertising

We may use third-party advertising companies to serve ads when you visit the Site. These third-party advertising companies may also separately place or recognize a cookie on your browser in the course of delivering advertisements on the Site. Using cookies or other technology, these advertising providers may use information about your computer or device, combined with personally identifiable information collected from their advertiser or customer, about your visits to the Site and other websites in order to provide targeted advertisements of interest to you. You may visit the website, linked here, of the Network Advertising Initiative, an alliance of digital advertisers, to learn more about practices with respect to personal data within this industry, and to opt-out from such practices where possible.

Third-Party Links

At times, our Site may contain links to other, third-party websites (such as links to events we are participating in). Any access to and use of such linked websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those third-party websites. Elo is not responsible for the privacy policies and/or practices of third parties. When linking to another website or using a third-party service, you should read the privacy policy on that website or service.

Minors

Elo does not knowingly permit children under the age of 18 to register on the Site or use any of its functionality for which registration is required. Elo does not knowingly collect the personal information of children under age 18. If you are under 18 years of age, you may not use the Site and you should not provide any information to Elo. If Elo determines that a minor under the age of 18 is using the Site or has provided information to Elo, then Elo will terminate the account, the minor's use of the account and delete all related information. In addition, if you are a minor under the age of 18 and wish to remove any content you have provided on the site, then please send an email to [email protected] with a copy to [email protected] requesting removal of any content provided.

Disclosures to and Rights of Users in EEA

Legal Basis for Processing

If you are a user from the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the "Contact Elo" heading below.

Your Data Protection Rights

Users in the EEA have the following data protection rights, all of which you may exercise as stated below or by contacting us using the contact details provided under the "Contact Elo" heading below:

• You may access, correct, update, or request deletion of your personal information.

• You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.

• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the "Contact Elo" heading below.

• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. Our primary data protection authority is the Belgian Commission for the Protection of Privacy, whose contact information is here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

EU-US and Swiss-U.S. Privacy Shield Framework

Elo complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the EEA and Switzerland to the US, respectively. Elo has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Framework and to view Elo's certification, please visit https://www.privacyshield.gov/welcome.